VP Hoteles VP

Customer Reviews

Gilberto Colorado

Customer rating:

10-Oct-2018
Better than expected. Great location. Staff super friendly and helpful. Rooms clean and comfortable. Very good breakfast buffet.

Guest review

Customer rating:

2-Sep-2018
Everything was perfekt :) Thank you! We will come back again.

Guest review

Customer rating:

20-Jun-2018
We were pleasantly surprised with this hotel. The staff was very helpful and courteous. The room was excellent, very spacious and very clean.

Ian Evans

Customer rating:

13-Jun-2018
Top notch, A1 recommended. Quiet location, easy access to metro. Self catering facilities if you need them and a shop selling pre-cooked meals to be re-heated very close to the hotel. Bars, restaurants and burger chains close by. Friendly, helpful staff with excellent English. This is my regular go-to choice for visits during San Isidro.

Sharon Placide

Customer rating:

8-Jun-2018
Very nice hotel. We loved our room (superior double). It was spacious, clean, well maintained, and had a stocked kitchenette. Great location too: Not in the busy center, but close enough if one likes to walk (we do). And accessible by metro. The staff were all great too: responsive, warm, and helpful.

Guest review

Customer rating:

6-Jun-2018
Great breakfast. Good sized room. Thanks


Guest review

Customer rating:

24-May-2018
Everything about the hotel and our stay was perfect, rooms are huge and very comfortable


Sawsan Dajani

Customer rating:

24-May-2018
Extremely satisfied,professional staff, helpful. Clean rooms, bathrooms,good breakfast. Not far from the city center,I would like to come again.


Justyna Chmura

Customer rating:

21-May-2018
Great hotel and very helpful staff! It was for my partner's birthday and they very kindly accommodated all requests. Very convenient location and great value for money. Highly recommend.


Hans Woudstra

Customer rating:

11-May-2018
Very friendly and helpful staff. The hotel has good facilities and a convenient location and the breakfast was excellent. The hotel room was very clean. I'll definitely be back in this hotel!


Kurochkina Natalia

Customer rating:

18-Apr-2018
It was really very nice staying at the hotel El Madrono. Service is good. Breakfast is fine (natural orange juice and good quality coffee and different kind of cheese). Location of the hotel is also very nice. Easy to go to the City Center and Airport. There are a lot of good restaurants near the hotel. Staff on the reception is high professional and very kind.


Dejan Milojevic

Customer rating:

14-Apr-2018
Very plasent receptionist, nice rooms, good location


João Chaves

Customer rating:

14-Mar-2018
Óptima localização, perto de transportes públicos e de restaurantes. Pequeno almoço excelente, com muitas frutas frescas, leite sem lactose, café Nespresso. Quarto muito grande com uma kitchinette, muito bom para pequenas refeições. Só falta uma chaleira e máquina de cafe nespresso. Funcionários muito simpáticos e atenciosos. Sempre que for a Madrid, ficarei neste hotel.


Pantelis Tarnatoros

Customer rating:

4-Mar-2018
We had a great time! We loved our room! We’re gonna come definitely against


Zuzana Gulkasova

Customer rating:

11-Dec-2017
Nice hotel for a good price. The room looks exactly like on photos, very clean. It was pleasure to stay there. Staff was very friendly.


Guest review

Customer rating:

29-Nov-2017
Stunning hotel, the rooms was quite overlooking the garden area. The size of the rooms and the amenities provided was above the standard I had experienced in Spain. We did not have much interaction with the staff, however when we did, they were quite helpful.

Hotel response

Thank you so much for your kind words regarding your recent stay. We are looking forward to welcome you soon again in one of our VP Hoteles establishments.


Ramon Melchor III Estrada Amado

Customer rating:

27-Nov-2017
Our stay was very pleasant. What we liked is the size of the room, it was very spacious. The staff were very helpful and accomodating. Will definitely stay here again when we visit Madrid again.

Hotel response

We appreciate your highlights regarding our spacious rooms and the friendliness of our staff.


Guest review

Customer rating:

2-Nov-2017
Fantastic hotel, very very clean and great facilities in the room. Staff exceptional and very helpful and able to accommodate request for adjoining rooms and a cot. Breakfast fresh and hot food cooked to order. Near to Metro station and only 10 minutes to centre by metro. surrounding area has good coffee shops, restaurants and retail shops. Highly recommend this hotel. Very quiet at night too.We will definitely be back .

Hotel response

We are delighted to read your kind words regardin your recent stay at VP El Madroño and we are looking forward to welcome you back again soon.


Guest review

Customer rating:

10-Oct-2017
Nice room and good location.


Monte Garrett

Customer rating:

12-Sep-2017
Very comfortable and convenient accommodations.


Arvind Aggarwal

Customer rating:

11-Sep-2017
Excellent property with very customer oriented staff. Had a perfect stay for 9 nights. Right outside Diego de Leon metro


Bruce Wagsta

Customer rating:

9-Sep-2017
Excellent hotel. Great location close to Metro. The staff were very friendly and couldn't have been more helpful. The rooms are quite spacious The hotel garden is a real oasis. Would highly recommend this hotel.

Hotel response

It is a pleasure for us to read that you had a wonderful stay in our spacious rooms and that you have highlighted the friendliness of our professional staff.


Debajeet Brahmachary

Customer rating:

6-Aug-2017
Very good hotel, with good facilities. Also the hotel is in a nice location near to metro.


VEERLE VAN IMPE

Customer rating:

31-Jul-2017
Nice room


Guest review

Customer rating:

20-Jun-2017
Very nice hotel,friendly stuff, large room, close to the metro station.


HAN FONG LEE

Customer rating:

17-Jun-2017
Very good rooms and service!


Guest review

Customer rating:

13-Jun-2017
Large, clean, modern room and good service from reception.


Guest review

Customer rating:

5-Jun-2017
Our stay at the hotel was great, we asked for a baby bathtub for our 1.5 years old daughter. Initially the hotel didn't have this item available but they bought it for us! What else to ask? The place is very central, but with quiet rooms. The breakfast is Delicious with plenty of choice. Finally the bedrooms are spacious and modern. We will definitely come back to VP El Madrono!

Hotel response

It is a great pleasure for us to read that you enjoyed your stay and that we could exceed your expectations.


George Linder

Customer rating:

25-Apr-2017
The hotel was very nice,view was fantastic.The morning breakfast was good but the restaurant for the evening was fantastic we had the 3 course dinner & presentation was beautiful


Guest review

Customer rating:

25-Mar-2017
Excellent hotel. Great and helpful staff, excellent breakfast, very large room. Super clean and welcoming.


Guest review

Customer rating:

6-Mar-2017
Good hotel and nice neighbourhood to be in.


Guest review

Customer rating:

19-Feb-2017
Very helpful staff. Great rooms, with plenty of space. Breakfast is very good. Location is quite good and next to metro station.


Gerard McInerney

Customer rating:

3-Feb-2017
A most comfortable stay in rooms beautifully presented that were quite spacious. I would recommend it to anyone.


Ofelia Gomez

Customer rating:

27-Jan-2017
This hotel met and exceeded our expectations. The rooms are modern, well appointed, spacious,and extremely clean. The front desk personnel, the maintenance crew, and the service staff go beyond their way to help you. Location is good with public transportation near by.

Hotel response

We are delighted to read your kind words regarding your stay at VP El Madroño and we are looking forward to welcome you back again.


Miruna Pulca

Customer rating:

24-Jan-2017
Our stay at this hotel was very nice.


Stephen Alexander

Customer rating:

9-Nov-2016
Smart, clean hotel with good sized family rooms.


Guest review

Customer rating:

7-Nov-2016
I was totally satisfied with staying at Hotel VP El Madroño. Room condition, service, staffs and everything were much grearter than I expected. I strongly recommend Hotel VP El Madroño.

Hotel response

We are grateful to read your kind words regarding your stay at our VP El Madroño.


Tamar Pariente

Customer rating:

24-Oct-2016
Excellent front desk service. Big room, comfortable. Good location near metro and aeroport bus. Quieg rkom as we asked.


Guest review

Customer rating:

22-Oct-2016
Clean, comfortable, spacious rooms. Convenient to Metro. In nice residential neighborhood. We had breakfast in the hotel a couple of times. Very nice spread, worth the price. We did not use kitchen in room, but would be great with kids. Also, there is a garden in back where kids could run around. Only complaint is that we could hear noise from hall and a little from other rooms.

Hotel response

Thank you so much for sharing your opinion and we are looking forward to welcome you back again.


Guest review

Customer rating:

17-Oct-2016
A very nice and comfortable room with a spectacular view to the garden. The breakfast was simply excellent, the staff was very friendly and helpful. Metro connection to all parts of the city cetntre was fast and easy. Many reasons to come again.

Hotel response

Thank you so much for your nice review. We hope to see you soon again.


Guest review

Customer rating:

23-Sep-2016
Very good hotel. The highlight is definetely the size of the room. Also, good location, nice staff and good breakfest.


yacov tillon yacobi

Customer rating:

19-Sep-2016
all the stuff are wonderfull and help me very much always with a smile wonderfull hotel


Guest review

Customer rating:

9-Sep-2016
El Madrono is an excellent choice: very spacious style rooms, very clean and with all what you may need. 2 Metro stations are within a few minutes walk, so City centre but also other interesting locations can be easily reached

Hotel response

We are glad to read that you had a wonderful stay at VP El Madroño and that you have highlighted our excelent location, close to Metro station "Diego de León"


Syed Alam

Customer rating:

9-Sep-2016
Excellent overall. Very clean. Staff helpful. Luggage storage facility was appreciated. Thank you to all at VP El Madrono.

Hotel response

Thank you so much for your kind review


Guest review

Customer rating:

6-Sep-2016
Aparte del televisor (que no funcionó), todo perfecto en la habitación. Personal muy amable. Bien ubicado.

Hotel response

Muchas gracias por su comentario. Lamentamos lo ocurrido y hemos informado a nuestro equipo de mantenimiento sobre ello.


Guest review

Customer rating:

10-Aug-2016
Great hotel, nicely located. What we loved the most was the size of the room - very spacious and clean which we really appreciated because we stayed in Madrid in 9 days, and therefore also spent a lot of time in the hotel room.

Hotel response

We are delighted that our spacious rooms could exceed your expectations and we hope to see you again during your next visit to Madrid


Zhimin Huang

Customer rating:

29-Jul-2016
We felt very comfortable to stay in this excellent hotel. Staffs at front desk are very nice and helpful, room is big and clean. The hotel is in very convenient location to visit anywhere by walking and metro. Strongly recommend to stay in this hotel if you and/or your family travel to Madrid.

Hotel response

We are glad to read that you enjoyed your stay in our hotel and that you have highlighted the friendliness of our staff


Philip Savage

Customer rating:

6-Jun-2016
The hotel over a period of time ensured that our requirements were met. Hotel staff were friendly , informative and efficient. unreservedly recommended this hotel.

Hotel response

Thank you so much for your kind words regarding your stay at our VP El Madroño


Guest review

Customer rating:

9-May-2016
lovely staff and good position to acces all that Madrid has to offer - museums, parks and shopping!

Hotel response

Many thanks for your kind words and we hope to welcome you soon again at VP El Madroño


Guest review

Customer rating:

28-Apr-2016
Please upgrade your lifts. Otherwise good :)

Hotel response

Thank you so much for your comment. We will consider it for future improvements.


Opinions

“Estancia para una noche perfecta”
Tripadvisor Marzo 2018

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